1. Introduction
This Cookie Policy explains how KOKO WAX ("we", "us", "our") uses cookies and similar tracking technologies on our website kokowax.com (the "Site"). It is intended to help you understand what cookies are, why we use them, and how you can manage your preferences.
This Cookie Policy is part of, and should be read in conjunction with, our Privacy Policy.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently, improve user experience, and provide information to site owners.
There are different types of cookies:
a) First-Party Cookies
Placed directly by the website you are visiting (in this case, kokowax.com).
b) Third-Party Cookies
Placed by external services we use (e.g., analytics tools, advertising platforms).
c) Session Cookies
Temporary cookies that are deleted when you close your browser.
d) Persistent Cookies
Cookies that remain on your device for a set period or until you delete them manually.
We also use similar technologies such as pixels, web beacons, local storage, and SDKs, which serve similar purposes to cookies. In this Policy, the term "cookies" refers to all these technologies for simplicity.
3. Why We Use Cookies
We use cookies for several purposes, which fall into four main categories:
- To ensure the proper functioning of the Site (essential cookies)
- To analyze how visitors use the Site and improve performance (analytics cookies)
- To deliver personalized advertising on our Site and on partner platforms (advertising cookies)
- To remember your preferences and personalize your experience (functional cookies)
4. Types of Cookies We Use
a) Essential Cookies (Always Active)
These cookies are strictly necessary for the Site to function. They cannot be disabled, as they enable basic features such as managing your shopping cart, logging in, and processing payments securely.
| Cookie Name | Purpose | Provider | Duration |
|---|---|---|---|
| _shopify_y | User identification and session management | Shopify | 1 year |
| _shopify_s | Session tracking | Shopify | 30 minutes |
| cart | Shopping cart contents | Shopify | 14 days |
| secure_customer_sig | Secure login session | Shopify | 1 year |
| _cookie_consent | Records your cookie preferences | KOKO WAX | 13 months |
Legal basis: Legitimate interest (essential to the operation of the Site).
b) Analytics Cookies
These cookies help us understand how visitors interact with the Site, identify popular pages, and continuously improve user experience. The data collected is aggregated and anonymized whenever possible.
| Cookie Name | Purpose | Provider | Duration |
|---|---|---|---|
| _ga | Distinguishes unique visitors | Google Analytics | 13 months |
| _gid | Distinguishes unique visitors | Google Analytics | 24 hours |
| _gat | Limits collection rate | Google Analytics | 1 minute |
| _shopify_sa_p | Shopify Analytics | Shopify | 30 minutes |
| _shopify_sa_t | Shopify Analytics | Shopify | 30 minutes |
Legal basis: Consent.
c) Advertising and Marketing Cookies
These cookies allow us to deliver personalized advertising on our Site and on partner platforms (Meta, Google, TikTok, etc.) based on your interests and browsing behavior. They also enable us to measure the performance of our advertising campaigns.
| Cookie / Pixel | Purpose | Provider | Duration |
|---|---|---|---|
| _fbp | Tracks visits across sites for personalized advertising | Meta (Facebook) | 90 days |
| fr | Personalized advertising and conversion measurement | Meta (Facebook) | 90 days |
| _ttp | Personalized advertising and conversion measurement | TikTok | 13 months |
| _gcl_au | Google Ads conversion tracking | Google Ads | 90 days |
| IDE | Ad targeting and measurement | Google DoubleClick | 13 months |
Legal basis: Consent.
d) Functional Cookies
These cookies allow the Site to remember your preferences (language, currency, country) and personalize your experience.
| Cookie Name | Purpose | Provider | Duration |
|---|---|---|---|
| localization | Remembers your country and currency | Shopify | 1 year |
| language | Remembers your preferred language | Shopify | 1 year |
| _klaviyo | Identifies subscribers for personalized communications | Klaviyo | 2 years |
Legal basis: Consent.
5. Third-Party Cookies
Some of our partners place cookies on your device when you visit our Site. These cookies are governed by the privacy policies of these third parties, which we encourage you to consult:
- Shopify (e-commerce platform): https://www.shopify.com/legal/privacy
- Google Analytics & Google Ads: https://policies.google.com/privacy
- Meta (Facebook & Instagram): https://www.facebook.com/privacy/policy
- TikTok: https://www.tiktok.com/legal/privacy-policy
- Klaviyo: https://www.klaviyo.com/legal/privacy
6. How to Manage Your Cookie Preferences
a) Cookie Consent Banner
When you first visit our Site, a consent banner is displayed, allowing you to:
- Accept all cookies
- Decline non-essential cookies
- Customize your preferences by category
You can modify your choices at any time by clicking the "Cookie Preferences" link located in the Site footer.
b) Browser Settings
You can also configure your browser to:
- Block all cookies
- Block only third-party cookies
- Delete existing cookies
- Receive notifications when a cookie is placed
Instructions for common browsers:
- Google Chrome: https://support.google.com/chrome
- Mozilla Firefox: https://support.mozilla.org
- Safari: https://support.apple.com
- Microsoft Edge: https://support.microsoft.com
Please note: Disabling certain cookies may affect Site functionality, including shopping cart, login, and payment features.
c) Advertising Cookie Opt-Out
You can opt out of personalized advertising through the following services:
- Your Online Choices (Europe): https://www.youronlinechoices.eu
- Network Advertising Initiative (US): https://www.networkadvertising.org
- Digital Advertising Alliance (US): https://www.aboutads.info
7. Consent and Validity
a) Your consent is valid for 13 months from your first visit. After this period, you will be asked to renew your preferences.
b) You may withdraw your consent at any time through the "Cookie Preferences" link in the Site footer or by deleting cookies through your browser settings.
c) Refusing cookies will not prevent you from accessing the Site, but some features may be limited.
8. Cookies and Personal Data
Some cookies allow us to collect data that may be considered personal data (such as IP addresses and online identifiers). The processing of this data is governed by our Privacy Policy.
You have the following rights regarding your personal data:
- Right of access
- Right of rectification
- Right of erasure
- Right to object
- Right to data portability
To exercise these rights, please contact us at:
9. Modifications to This Cookie Policy
We reserve the right to modify this Cookie Policy at any time to reflect changes in our practices, the technologies we use, or applicable legislation.
The most recent version is always accessible on this page, with the date of the last update indicated at the top.
In the event of substantial changes, we may notify you through the cookie banner or another prominent notice on the Site.
10. Contact
For any questions regarding this Cookie Policy or the management of your cookie preferences, please contact us:
KOKO WAX — Privacy Team
Email: info@kokowax.com
Website: https://kokowax.com
Response time: within 30 days.