These Terms of Service apply to all purchases and visits made on or after June 3, 2026.
They supersede all previous versions.
OVERVIEW
This website is operated by KOKO WAX LLC. Throughout the site, the terms “we”, “us” and “our” refer to KOKO WAX. KOKO WAX offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
Business address (for correspondence only):
KOKO WAX LLC
33 N Gould St
Sheridan, WY 82801
United States
Email: info@kokowax.com
Website: https://kokowax.com
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority in your state, province, or country of residence and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products or Services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to intellectual property and copyright laws.
You must not transmit any worms, viruses, malware, or any code of a destructive nature.
A breach or violation of any of these Terms may result in an immediate termination of your access to the Services.
By placing an order through this website, you acknowledge and agree to the terms outlined in these Terms of Service, our Refund Policy, Privacy Policy, Cookie Policy, and Shipping Policy. You confirm that you have read, understood, and accepted these policies before completing your purchase.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and may involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, exploit, or otherwise make commercial use of any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our prior written permission.
The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.
Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is not current and is provided for reference purposes only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.
You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify, suspend, or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only in accordance with our Refund Policy.
We have made every effort to display as accurately as possible the colors, images, and descriptions of our products that appear on the store. However, we cannot guarantee that your device's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products, product pricing, promotions, and offers are subject to change at any time without notice, at our sole discretion.
We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited by law.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us.
We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, or phone number provided at the time the order was placed.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, distributors, or other parties purchasing products for unauthorized commercial purposes.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.
You agree to promptly update your account and other information, including your email address, billing information, payment details, and other relevant information, so that we can complete your transactions and contact you as needed.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without any warranties, representations, conditions, or endorsements of any kind.
We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms and conditions on which such tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services, features, tools, resources, or functionality through the website. Such new services and features shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, services, and resources available through our Service may include materials provided by third parties.
Third-party links on this website may direct you to websites that are not affiliated with KOKO WAX. We are not responsible for examining or evaluating the content, accuracy, policies, or practices of any third-party websites.
We do not warrant and shall not have any liability or responsibility for any third-party materials, websites, products, services, or content.
We shall not be liable for any harm or damages related to the purchase, use, or reliance upon any goods, services, resources, content, or other transactions made in connection with any third-party websites.
We encourage you to carefully review the policies and practices of any third party before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, reviews, testimonials, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "Comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use such Comments in any medium.
We are under no obligation to:
(1) maintain any Comments in confidence;
(2) pay compensation for any Comments; or
(3) respond to any Comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, fraudulent, misleading, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms of Service.
You agree that your Comments will not violate any rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.
You further agree that your Comments will not contain unlawful, abusive, defamatory, obscene, or malicious material, nor contain any computer virus, malware, or other harmful code that could affect the operation of the Service, the website, or any related systems.
You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Comments.
You are solely responsible for any Comments you make and their accuracy. We assume no responsibility and accept no liability for any Comments posted by you or any third party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the website is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our website or within the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, or other information.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change, update, or cancel orders if any information on the website or within the Service is inaccurate at any time without prior notice, including after an order has been submitted.
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by applicable law.
No specified update or refresh date should be interpreted as indicating that all information on the website or within the Service has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the website or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any applicable international, federal, state, provincial, or local laws, regulations, rules, or ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, threaten, or discriminate against any person or group;
(f) to submit false, inaccurate, or misleading information;
(g) to upload, transmit, or distribute viruses, malware, or any other malicious code that could affect the functionality or operation of the Service, the website, or any related systems;
(h) to collect, harvest, or track the personal information of others without authorization;
(i) to spam, phish, pharm, pretext, spider, crawl, scrape, or otherwise engage in unauthorized data collection activities;
(j) for any obscene, fraudulent, harmful, or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service, the website, or any related systems.
We reserve the right to terminate your use of the Service or access to the website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from the use of the Service will be accurate, reliable, or meet your expectations.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time without notice.
Your use of the Service, and any products or services purchased through the Service, is at your sole risk.
The Service and all products and services delivered to you through the Service are provided on an "as is" and "as available" basis, except as expressly stated by us.
To the fullest extent permitted by applicable law, KOKO WAX LLC, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, licensors, and partners shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products purchased through the Service.
This includes, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, personal injury, business interruption, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise.
Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless KOKO WAX LLC and its affiliates, officers, directors, employees, contractors, agents, suppliers, licensors, service providers, and partners from and against any claim, demand, liability, loss, damage, or expense, including reasonable attorneys' fees, arising out of or related to:
(a) your breach of these Terms of Service;
(b) your violation of any law or regulation; or
(c) your violation of any rights of a third party.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law.
Any unenforceable provision shall be deemed severed from these Terms of Service and shall not affect the validity or enforceability of any remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service remain effective unless and until terminated by either you or us.
You may terminate these Terms of Service at any time by discontinuing use of our website and Services.
If, in our sole judgment, you fail or we suspect that you have failed to comply with any provision of these Terms of Service, we may terminate this agreement at any time without notice.
In such event, you will remain liable for all amounts due up to and including the date of termination, and we may deny you access to the Service or any part thereof.
SECTION 17 - ENTIRE AGREEMENT
The failure of KOKO WAX LLC to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules posted on this website, constitute the entire agreement and understanding between you and KOKO WAX LLC and govern your use of the Service.
They supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles.
However, if you are a resident of the United States, you agree that any dispute, claim, or controversy arising out of or relating to your use of the website, the purchase of products, or any other matter shall be resolved through binding individual arbitration under the rules of JAMS (Judicial Arbitration and Mediation Services), rather than in court.
You expressly waive any right to participate in a class action lawsuit or class-wide arbitration.
This arbitration agreement is governed by the Federal Arbitration Act (FAA) and applies to all claims, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory.
Judgment on the arbitration award may be entered in any court having jurisdiction.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, modify, or replace any part of these Terms of Service by posting updates and changes to our website.
It is your responsibility to check this page periodically for changes.
Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@kokowax.com.
Our contact information is provided below:
Customer Support – KOKO WAX
KOKO WAX LLC
33 N Gould St
Sheridan, WY 82801
United States
Email: info@kokowax.com
Website: https://kokowax.com